{"id":98157,"date":"2023-11-13T10:34:51","date_gmt":"2023-11-13T09:34:51","guid":{"rendered":"https:\/\/lpc.halpet.eu\/timski-rad\/"},"modified":"2023-11-17T10:33:44","modified_gmt":"2023-11-17T09:33:44","slug":"timski-rad","status":"publish","type":"post","link":"https:\/\/lpc.halpet.eu\/en\/timski-rad\/","title":{"rendered":"Case study | Team Collaboration"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h3><a href=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-98158 size-full\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518.png\" alt=\"\" width=\"2560\" height=\"145\" srcset=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518.png 2560w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-300x17.png 300w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-1024x58.png 1024w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-768x44.png 768w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-1536x87.png 1536w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-2048x116.png 2048w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-420x24.png 420w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-50x3.png 50w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-100x6.png 100w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-e1700212877518-600x34.png 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/h3>\n<p>A company, a sales representative for a renowned brand, has been facing an ongoing challenge it couldn&#8217;t overcome alone. Despite employees being accustomed to a relatively high stress level due to the dynamic nature of their roles, the situation intensified. <strong>Stress began affecting interpersonal dynamics, deadlines, and sales outcomes, leading to misunderstandings, raised voices, client complaints, internal accusations, and staff turnover<\/strong>.<\/p>\n<p>Action was urgent! The idea of providing soft skills training emerged as a logical solution. However, from an organizational standpoint, it seemed like mission impossible.<\/p>\n<h3><a href=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-98161 size-full\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192.png\" alt=\"\" width=\"2560\" height=\"145\" srcset=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192.png 2560w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-300x17.png 300w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-1024x58.png 1024w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-768x44.png 768w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-1536x87.png 1536w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-2048x116.png 2048w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-420x24.png 420w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-50x3.png 50w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-100x6.png 100w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-1-e1700213017192-600x34.png 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/h3>\n<p>Though the situation initially appeared alarming, the first step was pivotal \u2013 the desire, will, and trust of the management. Rather than insisting on a quick fix, the management our proposal &#8211; a systematic approach a green light. We transformed what seemed impossible into reality through a selection of meticulously chosen educational measures. These were the following:<\/p>\n<p><strong>1. Kick-off workshop<\/strong> \u2013 Involving all team members, we created an environment where everyone could voice their thoughts on necessary changes and propose solutions. We identified five key obstacles and collectively devised a concrete action plan. Each team member took ownership for successful implementation.<\/p>\n<p><strong>2. Friday team coaching for team leaders and \u00a0project managers<\/strong> \u2013 Every Friday of the month, in a coaching environment, we monitored the plan&#8217;s implementation and honed techniques and strategies essential to overcoming identified obstacles.<\/p>\n<p><strong>3. LPC for Business<\/strong> \u2013 Each team member embarked on an annual learning journey with ten targeted mandatory programs. They also got access to our extensive e-learning knowledge base, featuring over 100 programs in leadership, communication, relationships, sales, negotiation, time and stress management, etc.<\/p>\n<p><strong>4. Individual coaching<\/strong> \u2013 It was organized bi-monthly for directors over six months.<\/p>\n<p><strong>5. Wrap-up meeting<\/strong> \u2013 The end of the program was very significant. We convened to share our achievements and to recognize and communicate positive change. It was a great opportunity to celebrate the results of collective effort.<\/p>\n<p><a href=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-98163 size-full\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG.png\" alt=\"\" width=\"2560\" height=\"1094\" srcset=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG.png 2560w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-300x128.png 300w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-1024x438.png 1024w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-768x328.png 768w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-1536x656.png 1536w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-2048x875.png 2048w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-420x179.png 420w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-50x21.png 50w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-100x43.png 100w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_TIMSKI-RAD-ENG-600x256.png 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-98165 size-full\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972.png\" alt=\"\" width=\"2560\" height=\"140\" srcset=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972.png 2560w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-300x16.png 300w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-1024x56.png 1024w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-768x42.png 768w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-1536x84.png 1536w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-2048x112.png 2048w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-420x23.png 420w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-50x3.png 50w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-100x5.png 100w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_CASE-ENG-2-e1700213152972-600x33.png 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<p>With every new training session (virtual or live), positive changes were becoming more and more visible: more team spirit, more flexibility, communication becoming more honest and open, &#8230; The transformation was most obvious after the end of the training cycle. These were the achievements:<\/p>\n<p><a href=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/Copy-of-Case-study-Timski-rad-480p-231117.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-98167 size-full aligncenter\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/Copy-of-Case-study-Timski-rad-480p-231117.gif\" alt=\"\" width=\"853\" height=\"480\" \/><\/a><\/p>\n<p><strong>Taking responsibility<\/strong> for the communication results: through self-assessment, new knowledge, skills, techniques, and work on simulations from business practice, employees became more aware of their own behaviour, their role and their responsibility in the newly created situation.<\/p>\n<p><strong>Healthier interpersonal relationships<\/strong>: employees are more willing to put themselves &#8220;in other people&#8217;s shoes&#8221; and know how to replace assumptions and blaming attitudes with a constructive and proactive approach.<\/p>\n<p><strong>Better communication<\/strong>: employees adopted and practices communication techniques including active listening, expressing ideas and giving constructive feedback. This improved communication within the team as well as communication with clients.<\/p>\n<p><strong>Greater engagement and satisfaction<\/strong>: When employees started seeing that their development and needs were taken seriously, it increased their willingness to engage- Their satisfaction with their team, company, and situation in general increased.<\/p>\n<p><strong>Better team collaboration:<\/strong> Teams started showing more understanding towards each other and became more focused on a common goal. This led to better results and less tension. The number of conflicts also decreased, and a more positive working atmosphere was created.<\/p>\n<p><strong>Focus on development and motivation<\/strong>: employee motivation and satisfaction increased &#8211; they started appreciating the opportunity to develop and upgrade their knowledge and their skills. In addition to the mandatory part of the program, they had additional learning opportunity; choosing what they wanted to learn, how and when. Individual and team coaching additionally strengthened the most responsible members of the teams.<\/p>\n<blockquote><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-98109 alignleft\" src=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559.png\" alt=\"\" width=\"101\" height=\"69\" srcset=\"https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559.png 1156w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-300x204.png 300w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-1024x695.png 1024w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-768x522.png 768w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-420x285.png 420w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-50x34.png 50w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-100x68.png 100w, https:\/\/lpc.halpet.eu\/wp-content\/uploads\/2023\/11\/halpet_online_ucenje_lpc_motivirani-e1700034805559-600x407.png 600w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/p>\n<p>The company was ready and motivated to define a new development plan.<\/p>\n<p>&nbsp;<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; A company, a sales representative for a renowned brand, &hellip;<\/p>\n","protected":false},"author":10938,"featured_media":98097,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-98157","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-public"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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